McDonalds

Crew member: September 2014 - February 2018 (3 years 6 months)

• Trained to work in the kitchen and experienced customer interaction & service.
• Collaboration with other crew members to ensure the smooth and efficient operation of the kitchen, specifically in food preparation and kitchen maintenance.

CoderDojo

Volunteer Tutor: Term 2 & 3 2016 (6 months)

• Assisting in the operation of a 'Dojo' (Classroom).
• Helping children learn & understand new programming concepts and ideas, while refining and cultivating current ones. Mainly in Scratch, but also HTML and Alice.
• Assisted in demonstrations involving the deconstruction of a computer and the explanation of its components.

Chess Mates

Teacher: March 2018 - January 2020 (1 year 10 months)

• Conducting chess lessons for primary school children.
• Experience in behavior management, childcare and public speaking.
• Current Blue Card holder.

Senior Teacher: January 2020 - present

• Responsible for training new teachers.
• Writing curricular.
• Writing progress reports for children.

Also performed various tasks in addition to regular Senior Teacher responsibilities

• Working on the Kajabi online program site and content.
• Created graphics and thumbnails.
• Created end of section assessments.

Administration Officer: October 2021 - February 2023 (1 year 4 months)

• Customer service (emails and phone calls)
• Graphic Design, including flyers, posters, and various web assets.
• WordPress website maintenance, and updates for chessmates.com.au, junioryoga.com.au and businesskids.com.au
• Managing and facilitating the delivery of chess sets to customers
• Events manager for all holiday programs
• Delivering school assembly speeches
• Data analysis on each class, to inform advertising targets, staffing needs and potential profitability
• Manager of Chess Mates Online, including creating content for an online course, organising and running tournaments and advertising
• Delivering advertisement materials and teaching equipment to staff and schools
• Creating various APIs to make working with the third party backend easier
• Providing technical support to head office staff
• Designed and implemented a custom booking system, including an API to integrate with the backend
• Liaised with digital marketing agency to manage Google ads and SEO.
• Running social media accounts (Facebook & Instagram)
• Writing a weekly newsletter for clients

Head of Technology: February 2023 - present

• Investigating various technologies to improve staff efficiency.
• Designed, created and implemented a custom, centralised web app to manage all data relating to schools, staff and students. Included data analysis features, a boutique rostering system, a simple B2B CRM, and a flyer designer usable by people without any graphic design experience. Written in PHP & JavaScript.
• Continued work on the booking system, adding a voucher/credit system, BNPL integration and cart abandonment reminders.
• All I.T. related tasks carried over from my Admin Officer position.

General Manager: July 2023 - present

• Managing casual, part-time and full-time staff, nation wide.
• Conducting and implementing performance improvement plans.
• Responsible for determining marketing direction and strategies.
• Creating and implementing strategies to decrease COGS and increase profitability.
• Ensuring compliance with relevant bodies including: Blue Card Services, The ATO, FairWork, and the chosen HR Firm.
• QLD Area Manager:Responsible for rostering, recruitment and training of 50 casual staff and over 130 schools across SEQ.

During COVID-19 quarantine, responsibilities shifted due to school closures.

• Calling schools regarding advertisements, organising meetings and such.
• Wrote a custom Python script to automatically delete invoices from Xero.
• Suggested and implemented a master spreadsheet, combining all the relevant information for each school in one location.
• Added extra functionality to the sheet using Google script and forms created using HTML & CSS.
• Gathering leads.
• Created a python script to automatically text parents regarding absentees. Scrapes data from the site, then processes it and sends texts using Twilio.

Private Maths Tutor

Tutor: February 2019 - present

Brisbane Boys' College (2008 - 2017)

Diploma of I.T. - TAFE Queensland (2018)

Bachaelor of I.T. - RMIT University (2018-2021)

Incomplete